740-827-5264

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6247 Ashland Road Wooster, OH 44691

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Mon - Fri: 9:00 am – 5:00 pm

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Return Policy

Return Policy

We want you to be satisfied with your purchase. Please review our return policy below.

Returns

  • Return Window: We accept returns within 14 days of the original purchase date.
  • Condition: Items must be unused, uninstalled, and in original condition, including all original packaging and accessories.
  • Proof of Purchase: A valid receipt or proof of purchase is required.

Restocking Fee

  • A 10% restocking fee will be deducted from all approved returns.

Return Shipping & Delivery Costs

  • The purchaser is responsible for all return shipping or delivery costs.
  • Original shipping or delivery fees are non-refundable.

Non-Returnable Items

  • Used, installed, damaged, or modified items
  • Custom or special-order items (if applicable)
  • Clearance or final-sale items (if applicable)

Refunds

  • Once the return is received and inspected, approved refunds will be issued to the original payment method, minus the restocking fee and any applicable shipping costs.
  • Refund processing times may vary depending on your payment provider.

How to Start a Return

To initiate a return, please contact us before returning the item to receive instructions.